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Tech-A-GoGo Start a Work Order →

Same-Day Dental Equipment Service · Nationwide

Powered by the Henry Schein technician network

We fix dental equipment today. Not Thursday. Not next week. Today.

Today, broken equipment costs you a day, a week, sometimes a month of chair time. Patients reschedule. Production targets slip. Your hygienist clocks out early. With Tech-A-GoGo, the closest Henry Schein technician is dispatched within the hour. Your gear is back online before the next morning's first patient. Every chair. Every day.

Same-day or next-day dispatch

80% of work orders, every month

Routed by GPS, not by phone queue

Closest qualified tech wins the job

No signup. No monthly. No arrival fee.

Pay the tech an hourly rate for the work. That's it.

Who This Is For

The Solo DDS

One chair, one compressor, one bad afternoon away from cancelling a week of patients.

The Office Manager

Holding the phone, watching the schedule collapse, while the call queue plays hold music.

The Field Sales Rep

The trusted advisor. The first phone call. The one who needs a better answer than "I'll see what I can do."

The Numbers

What "on-demand" actually means.

0%

Same-day or next-day arrival

Of every work order placed on the platform.

0 hrs

On-site, same day

When the dentist taps the "today" button.

0

Monthly fees, signup fees, arrival fees

Pay an hourly rate to the tech. That's the whole bill.

Figures sourced from Tech-A-GoGo platform data, 2025.

Built for every kind of practice

Whatever the door says outside, the equipment fails the same way.

Solo Private Practice

1-3 chairs, one bad afternoon away from a cancelled week.

DSO / Multi-Location

Standardized service across every office, dispatched by location.

Pediatric / Ortho Specialist

High equipment density. One drifting X-ray ruins the whole day.

Surgical & Implant

Time-critical, high-stakes. The tech has to know the equipment.

Dental Labs

Lab equipment is its own world. The closest qualified tech still wins.

The Infrastructure Behind the App

Seven years building this. Two years embedded with Henry Schein. Nationwide today.

0

Years in market

Founded 2018 by a 20-year Schein veteran.

0%

Of Henry Schein techs on the platform

Partnership since 2023.

0

States covered

Coast-to-coast service network.

0

Schein service calls/month, network-wide

The supply was never the problem.

The 800-Number Tax

You've been told three days is just how long this takes. It isn't.

What dentists are actually saying about the current model.

"Tuesday at 3pm. Compressor down. I called Schein. Three days. Patterson. Four. Burkhart. Three. I cancelled twelve patients."

Solo DDS · East Bay, CA

"I'm on hold with the 800 number. Then I get the Philippines. Then I wait two days for a callback. Rinse and repeat."

Office Manager · DSO, 6 locations

"The X-ray is 'drifting' so the call queue says it can wait. They don't know I have twelve SRPs and an FMX on the schedule."

Pedo Specialist · Southern California

"My doctor calls me. I call my district manager. He calls dispatch. Dispatch calls a tech. By then it's tomorrow."

Field Sales Rep · Major Distributor

"The closest qualified tech was probably twelve minutes from my office. The phone tree had no way to find them. So I waited four days. That's the part nobody talks about."

Owner DDS · Northern California

The Shift

The question changed. The dispatch model didn't. Until now.

Old Way
What Actually Matters
New Way

Distributor 800 number

"Call. Hold. Wait. Hold."

How fast can the right tech get here?

Tap "Place Work Order" in the app

"Done. Tech assigned. ETA showing."

Centralized phone-queue dispatch

"Routed by call order, not by location."

Where is the closest qualified tech right now?

GPS-routed dispatch

"Closest qualified tech accepts."

Three to four day wait

"We'll get to you when we get to you."

Can someone be on-site today or tomorrow?

Same-day or next-day, 80% of the time

"On-site within three hours when needed."

Annual service contracts

"$2K–8K/yr, like it or not."

What did this repair actually cost?

Pay the tech by the hour

"Transparent rate. No contract."

Sales rep escalation chain

"Doctor → rep → DM → dispatch → tech."

Who actually needs to know about this repair?

Doctor → tech, direct

"Sales rep stays in the loop. Doesn't gate the dispatch."

What Tech-A-GoGo Is

The on-demand service network that lives inside the Schein tech roster.

Same techs. Same equipment. Same coverage. Routed by GPS instead of by phone queue.

Inside the
Schein Tech
Network

01

You report the issue

02

Platform routes by GPS

03

Closest qualified tech accepts

04

Same-day arrival

05

Repair logged in the platform

06

You pay the tech, hourly

The Plan

Three steps. Most practices start placing work orders in under fifteen minutes.

01

Sign up. Free.

No credit card. No salesperson. Verify the office, add the equipment list, you're in.

02

Place a work order.

Pick the equipment. Describe the problem. Hit "today" or "this week." The platform takes it from here.

03

Get the tech on-site.

Same-day or next-day, 80% of the time. They arrive, they fix, you pay the hourly rate. Done.

The Four Pillars

Built on the four things the 800 number can't do.

Pillar One

GPS Dispatch

When your equipment fails, the platform looks at every qualified tech in your radius — usually a Schein-credentialed tech you'd have gotten anyway — and offers the job to the closest one available. They accept on their phone. ETA appears in your dashboard. No queue. No district manager. No 800 number.

Pillar Two

Schein Technician Network

Every Henry Schein service technician in the country is on the platform. The supply was never the question. The dispatch was.

Pillar Three

Transparent Hourly

No signup fees. No monthly. No arrival charge. Pay the tech by the hour for the work they did. The whole invoice fits on one screen.

Pillar Four

No-Contract Coverage

No annual service agreement. Use it once a year or fifty times — same flat structure. Coverage that bends to your practice, not the other way around.

Proof

What the math looks like when the closest tech actually shows up.

Case in point — multi-location pediatric practice, California

"We stopped cancelling Mondays."

Six locations. Each one running pedo + ortho. Every Monday morning, equipment that sat all weekend acted up — an X-ray drifting, a compressor whining, a chair stuck in recline. The 800 number couldn't get anyone out until Thursday. Mondays became "the day we double-booked staff and hoped for the best."

They switched the first call to Tech-A-GoGo. The closest credentialed tech accepted within fourteen minutes. On-site by 10:30. Two of the six locations were back on schedule before lunch. The other four were running by Tuesday morning.

"We didn't replace our distributor. We just stopped letting the distributor's call queue decide what kind of week we were going to have." — Office Manager

0

Average time to first tech acceptance

0

From "compressor down" to "running again"

0

Cancelled Mondays since switching

0

Locations standardized on the platform

Composite case based on platform data. Specific figures to be verified with named customer reference.

What You Deserve

You shouldn't have to put up with any of this. You have, for years.

Every one of these is something the 800 number has quietly asked of you. None of it is okay.

You shouldn't have to leave three voicemails to get a callback.

Service shouldn't start with "please hold." It should start with someone accepting the job on your screen.

You shouldn't have to cancel patients because a tech can't get there for four days.

Your schedule isn't something a distant dispatcher should get to override. It's how you keep the lights on.

You shouldn't have to explain your operatory to a stranger in another time zone.

Whoever shows up should already know your gear, your make, your model. That's what local dispatch makes possible.

You shouldn't have to pay an annual contract that doesn't get a tech there any faster.

A service contract shouldn't be insurance you can't actually use. You're not buying a place in line. You're buying a fix.

You shouldn't be a ticket number when your compressor is dead.

Your practice has a name. A patient list. A team. None of that fits in a queue position.

You shouldn't have to send your hygienist home at 11am because the chair won't power on.

Your team showed up to do the work. The service infrastructure should let them.

You deserve a service network that knows your office, your equipment, and your urgency. We built one.

From Practices Using It Now

The dentists who already stopped calling the 800 number.

"I just used Tek-A-GoGo to fix an operatory. Love the service. I should've used you guys a long time ago."

Dr. Ferdinand Parawan

San Ramon Dental Center

"Exceptional software. Super easy to use, and our technician arrived within the hour."

Dr. Joshua Solomon

Pediatric Dentistry & Orthodontics of Livermore

"The service is great. Our Tek is so fast. We just get on the computer and he's here in no time."

Creative Dimensions in Dentistry

San Leandro, CA

"The online chat feature was great. Instant response. No wait time."

Dr. Alice Tai

San Ramon, CA

"Excellent response time and professionalism. The convenience when in a bind — very reliable."

Pinole Family Dental

Pinole, CA · & Livermore Dental Care

Your turn.

Place your first work order. Find the closest tech. Pay them by the hour. That's the whole onboarding.

Start now →

"Game Changer."

"The Real Deal."

"We Have Your Back."

The Real Cost of Waiting

Every 800-number call has a price tag. Most practices never add it up.

Cancelled chair-days

$10K average daily production at a typical practice. Two cancelled days is $20K gone — for one compressor.

Patient reschedule churn

Twenty percent of cancelled appointments never come back. The 800-Number Tax keeps compounding.

Staff paid for nothing

Hygienist, assistants, front desk — all on payroll while the compressor sits silent. Three days of hold music isn't free.

Service-contract overpayment

$2K–8K/yr for an annual contract — most of which you'll never use, and which still doesn't get a tech out faster.

Reputation in your zip code

"My dentist cancelled me twice this month" travels. The Yelp review writes itself.

The compressor that breaks twice

Without telemetry on every repair, you'll fix the same machine three times before someone decides to replace it.

The Choice

Tuesday at 3pm is coming.
Be ready.

Free account. No card. No contract. The next time something breaks, you tap a button instead of dialing a number.